Consumer Connect

Consumer Connect is a network of consumers willing to use their experience, knowledge and ideas to help improve health care in Victoria.

What is Consumer Connect?

Consumer Connect is a new Health Issues Centre initiative where the aim is to connect consumers and health services and community organisations. We support and inform health services to involve and learn from their consumers, using their unique experience and knowledge to improve health care.

It’s free and easy to join and all information is collected in accordance with Health Issues Centre’s privacy policy

We never share your details with third parties without your consent.

Is Consumer Connect for me?

  • Do you have a personal experience of the healthcare system and have an interest in improving the safety and quality of care for all Victorians?
  • Do you care for someone with a health issue and have an interest in improving the safety and quality of care for all Victorians?
  • Are you able to see issues from the perspectives of consumers or carers more broadly?
  • Perhaps you are a community member with an interest in improving health care for all Victorians?

If you answered yes to at least one of the above questions, Consumer Connect is for you.

What is involved as a member of Consumer Connect?

Consumer Connect members will receive regular email updates on consumer representative vacancies and training and networking opportunities. There is no obligation for whether you take up these opportunities. It is always up to you where you wish to nominate for an advertised position.

The requests that we receive come from the Department of Health and Human Services, Victorian health services, universities and other health-related organisations. The requests are varied and could be for committees, working groups, focus groups, advisory panels or for consultations.

We are proud to offer regular training and support for all Consumer Connect members.

Where do I sign up?

If you are a consumer who would like to register their interest, please click here.

If you are a health service currently looking for a consumer, please click here.

Any vacancies this month?

Please click here to view all current vacancies.

You can also follow us on Facebook, Twitter and subscribe to our newsletter to receive the latest updates.

For more information

Please contact Belinda MacLeod-Smith on (03) 8676 9056 or via email.

In the spotlight

Resource library

The resource library contains a wealth of consumer participation reports, articles, case studies and other publications.

Go to the library

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