Consumers Step Up program
CSU is a network of people willing to have a say and to contribute their experience, knowledge and ideas to improving health care in Victoria.
Consumers Step Up (CSU) is free and easy to join. We do not share your information with anybody else.
Is CSU for me?
- Do you have a personal experience of the healthcare system and have an interest in improving the safety and quality of care for all Victorians?
- Do you care for someone with a health issue and have an interest in improving the safety and quality of care for all Victorians?
- Are you able to see issues from the perspectives of consumers or carers more broadly?
- Perhaps you are a community member with an interest in improving health care for all Victorians?
If you answered yes to at least one of the questions then CSU is for you.
What is involved as a CSU member?
CSU members receive email updates on consumer participation positions, training and networking opportunities. As a member you get to decide if you wish to nominate for one of these positions. There are no obligations.
We often receive requests from the Department of Health and Human Services, Victorian health services, universities and other health-related organisations looking for consumer representatives. Examples of these include positions on committees, working groups, focus groups, advisory panels and consultations.
The number of email updates CSU members receive varies from month to month depending on the number of requests we receive. On average, you might receive an email update once a fortnight as well as Full Circle, our monthly electronic newsletter.
We provide training and support for consumer involvement. These workshops are free to CSU members and offered regularly.
Do you want to be involved, be connected and have a voice? Complete our quick sign up form.
Any vacancies this month?
Yes, here are the latest consumer vacancies.
For more information
Contact Mary Macheras-Magias
Common organisations in the Australian health sector
A list of health-related organisations and authorities in Australia and what they do.
Consumers on health service committees
Find out why health services are involving consumers and what that means for you as a consumer representative.
Personal self-assessment for consumer involvement
This self-assessment may help you to determine your goals and readiness to become a consumer representative.
A guide to common meeting terms
A description of commonly used terms at committee meetings.
The resource library contains a wealth of consumer participation reports, articles, case studies and other publications.Go to the library
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