Getting Started toolkit
A series of resources for health staff working with consumer representatives.
Getting Started toolkit is a new series of resources we are developing to support staff of health services and other health-related organisations who work to involve consumers in their organisation.
We are going to be adding to the toolkit on a regular basis. You will find the tools in related resources.
We encourage you to download them and share it with your fellow colleagues.
If there is a resource you would like us to develop as part of this series, we want to hear from you.
For more informaton
Contact Health Issues Centre
Involving consumers on health service committees
This resource is specifically designed to assist health services to include consumers on their advisory and other committees.
Frameworks for participation
Recent Australian and international examples of consumer participation frameworks.
Key steps and ideas to recruiting consumers for committees.
Questions for consumer interviews
Here are some recommended interview questions when recruiting consumers to a committee.
Orientation kit for health service staff
This generic consumer orientation kit has been prepared by Health Issues Centre to help staff easily modify and adapt as appropriate for their organisation.
Using consumer stories
Storytelling has become a major aspect of consumer participation in educating health services. How can you prepare your consumers?
Writing terms of reference for consumer committees
A resource for health staff on how to write a terms of reference for your consumer committees.
Here is a list of projects that we are currently working on with consumers and health organisations.Find out more
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