Graduate Certificate in Consumer and Community Engagement
Find out more about our accredited course.
The Graduate Certificate in Consumer and Community Engagement (10164NAT) is a four-day course for health service staff who work in the area of consumer engagement.
The course will provide staff with the skills and knowledge to work collaboratively and strategically in consumer engagement services alongside consumers, health services, government bodies and other health-related organisations.
When will the next course be offered?
Wednesday 6 and Thursday 7 September 2017 and Wednesday 20 and Thursday 21 September 2017
The sessions run from 9:30am and 4:30pm each day.
Please register through The Benchmarque Group by clicking this link.
Registrations for this course close Wednesday 23 August 2017
What is the cost?
$2860.00 per student (incl GST)
Where will this course be held?
Level 1, 255 Bourke St, Melbourne.
What have people said about the course?
"Highly recommend this training to any staff involved in implementing national Standard 2: Partnering with Consumers." (Participant, NSW, September 2016)
'The presentations really put the theory into practice and gave ways to see how others in our health system work with consumers." (Participant, Melbourne May/June 2016)
"The content relates directly to the work of my role. I have an understanding to start with but have lacked the confidence in implementing. It has reassured me that I have been moving in the right direction. Thank you." (VIC participant, May/June 2016)
For more information
Please contact Tere Dawson on 8676 9057 or via email at email@example.com
Getting started: involving consumers on committees
This resource was developed by Health Issues Centre to assist health and community organisations to include consumers on advisory or other committees.
Graduate Certificate in Consumer Engagement course outline
This four-day course is for staff working in health services and health-related organisations.
Health Issues Centre Annual Report 2015-2016
Find out what we accomplished between June 2015 and June 2016.
Ask Me 3
Ask Me 3 is a patient education program designed to improve communication between patients and health care providers, and encourage patients to become active members of their health care team.
Here is a list of projects that we are currently working on with consumers and health organisations.Find out more
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