Consumer Engagement Consultant

Health Issues Centre is looking for a Consumer Engagement Consultant to champion consumer engagement in our health system.

This isn’t just a funky workplace!  We are in the serious business of transforming the health system so that it better serves the people it was built for. And that requires super-human powers.

Our weapons of choice include skills based training, performing arts, and social media. Our super-powers include mediating crowd conversations, extracting behavioural insights from white noise, agile project management and using human centred design to create solutions for people not institutions.

Right now we are looking for someone to join our growing team of troublemakers. Of course we’re interested in your expertise (we expect you to be awesome at consumer engagement and promotion and promoting consumer advocacy) but we’re more interested in your self-critical awareness, empathy, enthusiasm and ability to make us slap our foreheads and shout “Now why didn’t I think of that?”.

Respectful, transparent, communicative, collaborative, accountable are not aspirational, just business as usual. So what distinguishes us as a team? These are our values:

Fearless Flying – we stretch ourselves to accomplish our personal best

I’ve Got Your Back – we support each other to achieve our goals

No Surprises – we engage each other early and raise concerns when they occur

“BOOM” –   we challenge the status quo to affect outcomes

We know we’re not the right option for everyone but we’re only looking for the exceptional.

So if you believe you have an X-factor and can live up to our expectations, send your CV and a cover letter starting with “My super-power is…” and ending with “Boom”. Candidates will be considered on receipt of application, so don’t delay!

Send to careers@hic.org.au; attention Kate Mohay.

For more specifics, please see email for a copy of the Position Description.

Salary packaging benefits available when you join this amazing not-for-profit organisation.

In the spotlight

Current projects

Here is a list of projects that we are currently working on with consumers and health organisations.

Find out more

Subscribe to Full Circle

Our monthly newsletter