On-Site Training

What do we offer?

Health Issues Centre workshop packages are available for groups of ten or more participants at your health and community service location. The sessions are costed as a group fee, plus travel.

The workshops have been designed to benefit consumers, encouraging participants to use their unique knowledge and experience to be active in their own health care. This will mean consumers can contribute to a better health system with improved outcomes and experiences for everyone. The training programs are delivered by qualified staff with over fifteen years of teaching experience.

Whether you want to learn how to co-produce projects with health services, or simply pick up new skills to deliver presentations that will have your voice heard, Health Issues Centre has a training program perfect for you – convenient, informative and affordable.

What on-site consumer training do we offer?

The following CONSUMER workshops are available to be delivered at your location:

• Co-Production for Health Consumers
• Clinical Governance for Health Consumers
• Health Literacy for Consumers and Community Members
• Consumer Participation in Research for Consumers

NEW TRAINING in 2019

It is a requirement of several national and Victorian quality and safety standards to partner with consumers. For example, Standard 2: Partnering with consumers in the new edition of the National Safety and Quality Health Service Standards (NSQHS) and the Safer Care Victoria Partnering in Healthcare Framework.

These standards and frameworks allocate an important role to consumers. It is important then for consumer representatives and leaders to have the skills and knowledge to participate effectively.

In 2019 we are offering a range of new skills training for consumers including:

• Consumers aiding services meet accreditation
• Corporate Governance for Consumers

For more details about these workshops, please click here: http://www.healthissuescentre.org.au/new-skills-training-in-2019/

What on-site staff training do we offer?

The following workshops for STAFF are available to be delivered at your location:

• Co-Production for Health and Community Services
• Health Literacy for Clinical and Non-Clinical Staff
• Patient Centred Care for Clinical and Non-Clinical Staff
• Consumer participation in research for researchers
• Preparing the health service for Standard 2: Partnering with consumers

NEW TRAINING in 2019

It is a requirement of several national and Victorian quality and safety standards to partner with consumers. For example, Standard 2: Partnering with consumers in the new edition of the National Safety and Quality Health Service Standards (NSQHS) and the Safer Care Victoria Partnering in Healthcare Framework.

It is important then for staff to have the skills and knowledge to engage effectively with consumers.  

In 2019 we are offering a range of new skills training for staff including:

• The ‘how to’ of consumer engagement and co-production
• Engaging effectively with consumers in governance
• The second edition of the National Safety and Quality Health Service Standards and the role of consumers in their implementation

For more information please click here: http://www.healthissuescentre.org.au/new-skills-training-in-2019-for-staff/

Can't find the topic you're interested in?

We are happy to discuss your specific training needs and preferences to design a course relevant to your organisation.

A list of topics that we usually cover can be found here for consumers and here for health services staff.

For more information

To book a session at your service, please contact Dr Tere Dawson on (03) 8676 9050 or via email at tere.dawson@hic.org with any queries.