#hellomynameis
Dr. Kate Granger was a physician turned patient advocate due to her own healthcare experiences.
During a hospital stay in August 2013 with post-operative sepsis, she made the stark observation that many staff looking after her did not introduce themselves before delivering care. Instead of whinging about it, she and her husband started #hellomynameis to encourage and remind healthcare staff about the importance of introductions in healthcare.
"I firmly believe it is not just about common courtesy, but it runs much deeper. Introductions are about making a human connection between one human being who is suffering and vulnerable, and another human being who wishes to help. They begin therapeutic relationships and can instantly build trust in difficult circumstances."
Sadly, Kate passed away last month but she will forever be present through a powerful legacy that rests at the heart of the patient experience movement.
Learn more about #hellomynameis and be sure to check out the resource page for lanyard templates and more.
Closer to home
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