Empowering participation year 1
What was the project about?
We received a Health Conditions Support Grant from the Victorian Department of Health to empower chronic disease peer support group members to be more actively involved in their own health decisions.
We also worked to build the capacity of peer support group leaders and staff of health organisations to partner with each other to improve services for people with chronic conditions.
Who did we partner with?
Chronic disease peer support groups and, staff of health services and chronic disease organisations.
How did we go about it?
We delivered our nationally accredited training programs as part of this project. We had 28 peer support group facilitators and members participate in the three-day Course in Consumer Leadership (22095VIC).
The Graduate Certificate in Consumer Engagement (22092VIC) had 22 staff members from health service and condition-specific organisations come along.
Three months post training, we asked peer support group members and staff to give us feedback. We particularly wanted to know whether they were more confident in their role and how they have applied what they learnt.
What was achieved?
Some of the key outcomes:
- peer support group members have a better understanding of how the health care system works and the importance of being actively involved in their own health care decisions
- peer support facilitators developed new leadership and advocacy skills that are valuable when working with their peers and health organisations
- staff of health services were more aware of the value of peer support and the opportunities to work with support groups to improve chronic disease care
- staff of condition-specific organisations felt more equipped to work with support groups to promote the benefits and use of peer support
We are really excited to have received a second round of funding for this project. It will allow us to reach a broader audience and deliver more innovative modes of training.
When did we do the project?
August 2013 – June 2014
For more information
Contact Esther Lim
Related resources
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Arthritis and Osteoporosis Victoria Peer Support Guide
This website has a guide to setting up and maintaining a Peer Support Group
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Cancer Australia consumer participation guide
One of three resources developed to support consumer participation within Cancer Australia.
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Graduate Certificate in Consumer Engagement course outline
This four-day course is for staff working in health services and health-related organisations.
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Course in Consumer Leadership course outline
This three-day course is for consumer representatives and community members.
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Centre of Excellence in Peer Support
The Centre of Excellence in Peer Support (CEPS) provides a centralised specialist clearinghouse and online resource centre for mental health peer support. It was set up in response to the growing interest in and recognition of peer support work, for both consumers and families/carers.
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