Consumer Representatives Toolkit
A series of handy resources for consumer representatives contributing to health service improvements.
This toolkit provides resources for consumers who are already working with a health-related organisation (e.g. a health service), or for those who are interested in becoming a consumer representative.
You will find the tools in related resources.
If there is a resource you think would be useful for our tookit, we want to hear from you! Contact us to share your ideas.
Related resources
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Common organisations in the Australian health sector
A list of health-related organisations and authorities in Australia and what they do.
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A guide to common meeting terms
A description of commonly used terms at committee meetings.
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Consumers on health service committees
Find out why health services are involving consumers and what that means for you as a consumer representative.
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Running a productive committee meeting
Productive meetings are important to any committee and its ability to carry out its role.
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Storytelling for quality improvement
A resource for consumers on telling your story for quality improvement.
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Personal self-assessment for consumer involvement
This self-assessment may help you to determine your goals and readiness to become a consumer representative.
Consumer Connect
A network of consumers willing to use their experience, knowledge and ideas to help improve health care in Victoria.
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